Our education department has been in effect since the company’s inception in 1993. This department provides workshops for business and individuals looking to expand their knowledge as well as night classes on Anger Management, Theft Awareness and the Sharing the Children Seminar through Superior Court.
The workshops are comprised of (6) different 4-hour classes and (2) 4-hour classes. The courses cover curriculum from communication to working with violence in the workplace. Business Courses.
Participants have opportunity to explore and understand defeating behaviors and develop specific strategies to switch negative anger into powerful outcomes. The focus of the class is on individual assessment for the purpose of understanding and identifying rational and irrational thoughts and behavior, identifying trigger points, and developing assertive communication skills to solve problems while maintaining personal and professional relationships. At the completion of the class participants receive a Certificate of Completion.
Program Objectives
Program Advantages
Each program consists of five, two hour classes.
Classes 5:30 pm – 7:30 pm
Here are the next 4 upcoming classes.
Once a student is signed up for a specific session, re-schedule fees, missed class fees and make up fees may apply. Please contact our Intake Specialist, for registration at 509-838-2799.
Educational Programs for Working Professionals
All courses are designed to be highly interactive with hands-on applications and role-plays. Each participant will receive a workbook with supplementary materials to keep for future reference.
Register for a single workshop or the entire series of four (4) hour or six (6) hour classes. Pre-registration is required.
4 Hour Classes: Major Curriculum Concepts
Four hour classes are offered as follows:
Tuesdays 9:00 a.m. – 1:00 p.m.
or
Thursdays 1:00 p.m. – 5:00 p.m.
(Days and times may be flexible depending on enrollment)
$129 per person per class/$650 for entire session
(Note: Additional discounts available for multiple employees from the same organization.)
Communicating Effectively with Coworkers and Customers
This class focuses on the dynamics and challenges of communication in the workplace. Participants explore and understand their individual communication styles, the role perceptions play in the communication process, active listening, and how to overcome difficult conversations.
Building Organizational and Interpersonal Trust
This class examines individual values and beliefs and the different levels of trust. Participants review their role in the organization and determine which level of trust is appropriate for their workplace and develop a strategic plan to rebuild trust.
Dealing with Bullies and Aggressive Workplace Behaviors
This class focuses on the various types of aggression in themselves and others. Participants will understand and practice assertive communication skills as well as how to deal with internal and external coping skills in difficult situations.
Approaches to Productive Feedback
This class examines the different levels of communication at the supervisor and subordinate levels in an organization. Participants explore the 360 Degree Feedback process to determine its appropriateness in the workplace, how to use the process effectively, and how to use effective communication in the feedback process.
Workplace Gossip – Friend or Foe?
This class explores the impact that gossip has in the workplace. Participants examine different types of gossip and how to address others when dealing with inappropriate or damaging gossip.
Organizational Paradigm Shifts – Finding Empowerment
This class focuses on the continuity of change in organizations and how it affects individuals both personally and professionally. Participants examine the impact of negative attitudes toward change and how it relates to the change process. A personalized plan will be developed to deal with each of the stages of the change process.
6 Hour Classes: Major Curriculum Concepts
Six hour classes are offered as follows:
Designated Fridays 9:00- a.m. – 4:00 p.m.
$149 per person per class/$390 for series of three classes
(Note: Additional discounts available for multiple employees from the same organization.)
Managing and Resolving Workplace Conflict
This class explores the different types of conflict that impact the organization. Participants understand their conflict style and how to bridge differences with others. Additionally, participants will explore the mediation processes, the role of the mediator, and specific mediation techniques to use in the workplace.
Dealing with Workplace Violence
This class explores the legal aspects of violence in the workplace and will develop a workplace safety plan. Participants will also examine warning signs and the different levels of violence.
ENROLL TODAY !
Contact our office for specific class schedule and registration at (509) 838-2799.
LOCATION
Workshops are generally held at the Fulcrum Institute Dispute Resolution Clinic office. We will gladly come to your organization and structure our courses to meet your needs, time, and schedule. We only require a minimum of four (4) participants. Special arrangements can be made for all workshops to be conducted at your business location.
The Fulcrum Institute Dispute Resolution Clinic offers Theft Awareness Training for individuals who have been court ordered to attend. Participants explore individual values and beliefs, decision making, and empathy. Participants focus on developing a strategic plan to overcome temptations to steal from others. At the completion of the class participants receive a Certificate of Completion.
The Theft Awareness Course is a five hour program broken down into two equal segments of two and half hours on Monday evenings. Students are required to attend both sessions of the course they register for.
The 2019/2020 Course dates are as follows:
Mondays 5:00 p.m – 8:00 p.m.
UPCOMING CLASS DATES
Here are the next 4 upcoming classes.
These courses must be taken in sequence.
You may not take class number two in any session until class number one has been completed.
Once a student is signed up for a specific session, re-schedule fees, missed class fees and make up fees may apply.
Please contact our Intake Specialist for registration at 509-838-2799
Courses are offered monthly and/or bi-monthly on Wednesday Evening from 6:00 p.m. to 9:00 p.m. Must call and register for class to attend. Call (509) 838.2799
Children First – A Program For Parents
3 Hour Program Focuses on issues including:
Program Objectives
Program Advantages
SHARING THE CHILDREN SEMINAR
Wednesdays 6:00 p.m. – 9:00 p.m.
Here are the next 4 upcoming classes.
Courses are offered monthly and/or bi-monthly on Wednesday Evening from 6:00 p.m. to 9:00 p.m. Must call and register for class to attend.Call (509) 838.2799